Written by Zainab
I just went to my first peer-to-peer meeting at the Digital Media Zone (DMZ). Think of this meeting as a support group for entrepreneurs.
The DMZ hosts the peer-to-peer meetings on a regular basis - monthly, I believe, where we're grouped together with a few other companies (not necessarily related to each other in any way) to do the following:
- provide the DMZ staff an update on our progress;
- look at our milestones and what's coming next;
- discuss any current challenges; and
- inevitably, connect with other entrepreneurs in the space.
I got to the meeting early, not knowing what to expect. I was told about what goes on in the peer-to-peer meetings and as we went around introducing ourselves, discussing where our companies stand, and what our challenges were, I recall wondering what I would say. I didn't know what I could add in terms of where SoJo stood on the business development and financial aspect of things, which is what most of my peers seemed to be talking about. Yet I was able to add to the discussion with the fact that our challenges lately have been a little unique, and that we're looking at adding certain new features to the website and that we're trying to engage our users.
But would I suggest something like this for our users? Absolutely! Why? Because you need to be able to build those connections and talk about those challenges. Though I've talked about support quite a bit lately, here's something new to add to the support piece, especially where the support is mediated by advisors
: other people can provide you with their experiences, expertise, and ideas, which you may never have considered before while
simultaneously connecting with other entrepreneurs who may be at similar stages with you or who you can learn from.
Though I wasn't sure if I could discuss any topics where such expertise was required, we're going back to getting the most we can out of the DMZ with meetings like this. The DMZ is a great resource for us overall; being present and engaged in the DMZ allows us to build the relationships and better access that support and expertise when we need it most.
Written by ZainabAs we were preparing for AJ’s temporary departure from SoJo, I gave a lot of thought to the support. Because we are in the office the most, I speak mostly from my observations of Jesse, AJ, and myself – especially over the past few months. This is the second post from a two-part series. Click here for my post on getting support within SoJo.
Though we certainly support each other within the organization, we also find support in people outside of SoJo – especially from people who operate in the same capacities we do. For Jesse, that may be other web/product developers in the DMZ because they understand the same technical issues and can learn from each other. For Kanika and now AJ, that seems to be other Founders and CEOs, as they navigate the same challenges at the helms steering their organizations towards particular visions.
Though I don’t know if there are any other full-time editors in the DMZ, I have found that external support mostly in one of the other day-to-day managers. Though Omid's company is about marketing apps and we’re about content, we also deal with some very similar issues as we both ensure that everything is running smoothly at our respective organizations.
You would wonder though what we discuss, considering there are certainly things you cannot disclose (many organizations have non-disclosure agreements). Here are some of the ways in which we support each other by sharing:
- Frustrations. For example, we both have had students working for us, and we’ve discussed what one would do when managing youth, who do not necessarily operate in the same ways we’re used to in the professional or entrepreneurial world.
- Expertise. Because we work in different areas, we give the other tips that can help us improve our own functions at the office. For example, I told him how I don’t feel confident when I’m pitching. He’s in marketing, so he gave me a few pointers and assured me that it comes with practice.
- Company. Sometimes, we may be the only one around for each of our respective companies so we talk, laugh, and usually have a buddy for information sessions or office lunches.
I find that support like this provides me with new perspectives and suggestions, particularly if that person has a similar role elsewhere. In turn, I become a better intrapreneur when I learn from others, both in and outside the organization.
Written by Zainab As we were preparing for AJ’s temporary departure from SoJo, I gave a lot of thought to the support. Because we are in the office the most, I speak mostly from my observations of Jesse, AJ, and myself – especially over the past few months. This is the first post from a two-part series. Stay tuned for my post on finding support outside of SoJo.
At most organizations I’ve been involved with, I have found at least one person who is the pillar of support I automatically turn to. It’s almost always been a mutual relationship and often it’s the person or people you share an office or desk space with, simply because of the vicinity. Though everyone at SoJo is so wonderfully supportive, I certainly have some go-to people – at least one because of the fact that we’ve both been with SoJo for a year, and then Jesse and AJ, because we work on SoJo full-time.
It’s interesting to note that in some ways, you end up sharing a lot with them because you see each other on a very regular basis. You’ll certainly share the life events and the big aha-moments, as well as the day-to-day events that are tiny and just need to be shared, whether they are related to work or not.
I should emphasize that support isn’t always about work complaints or office gossip, though we have the occasional issues and bad days too.
Here’s just some of the wonderful ways we support each other at Team SoJo to help grow our work, our impact, and each other:
- Sharing resources to improve our skills. I once mentioned how working with our development student made me curious about learning coding and Jesse told me about http://www.codecademy.com, a free website to help people interactively learn coding.
- Sharing ideas. AJ and I will often share ideas in the morning when we come in together, because we know that it often helps to just ask someone else what they think about an idea or change from the usual.
- Keeping each other accountable. Marc and I have been at SoJo for around the same amount of time and so we often kept each other accountable for our weekly goals. This month, I know Jesse and I will both be keeping each other responsible for our individual projects.
- Understanding different perspectives. Often, if I’ve struggled with managing the editors, Kanika has asked me to consider other perspectives and encouraged me with ways that I can address the issue at the source.
- Providing validation. Before AJ left, she and I had a few conversations where she imparted her words of wisdom on running SoJo, and how she knew she had faith in me to manage it all with Jesse. I didn’t realize it but those words definitely going to stick with me as we undergo some new activities this month, while ensuring our site is always working in the best interests of our users.
How else do you support your colleagues? Tweet to us @The_SoJo
with the hashtag #support.
Today is my first day back at the office since our team meeting at the beginning of the month. I've been travelling overseas, for the past 2 weeks, but consciously decided to disconnected entirely from the Internet for most of my travels. While my hectic travel schedule did not feel like a vacation, being disconnecting from the daily inflow of work communications was desperately needed. My last Internet detox occurred 7 months ago.
The difference between this detox and last detox -- was last year I created detailed workplans for every team member before leaving. Aware that the team required guidance and direction, I took it upon myself to pre-orchestrate operations and team outputs.
I left the office a few weeks ago with a different type of confidence. While I had high-level discussions of expectations of deliverables with some of the team members, I really left it up to everyone to see what they were able to accomplish without my guidance. This laid-back approach happened for two reasons: (1) I didn't have the mental capacity or time to micro-manage everyone's schedules, as I could hardly keep up with my responsibilities (2) I wanted to see how the team managed without my direct involvement in the day-to-day operations of SoJo.
My phone number was given to our key team members to get in touch if emergencies arose. Never once while I was away did I doubt our team's abilities to handle whatever came their way -- giving me piece of mind that I haven't yet experienced. It was great.
I'm now slowly catching up with the team to check-in on their status and progress. I was pleased (but not surprised) to discover that most things continued to move forward. Albeit I identified inefficiencies and know that some outputs would have increased had I been there to catch the bottlenecks, but all in all, the team did very well. Rather than get caught up on the things that didn't go well, I focused most of my feedback on what was learned and how things can be done differently next time.
My hands-off approach over the past few weeks is proof that the team is equipped to handle daily operations, providing me with the space needed to scale and grow SoJo.
Sharing SoJo's Story
Yesterday, SoJo's case study was revealed to a group of sustainability students at the Ivey School of Business at Western University. Ivey Cases are the second most distributed business cases globally. (extra bonus: SoJo will receive the royalties from all of the cases sold)
. AJ and I were invited to participate in the reveal of the case. From the moment we boarded the train at Union Station in Toronto to the moment we arrived back, almost 16 hours later - it was a non-stop day of stimulation, thinking, speaking and meetings.
My experience with this Case Study journey began with an Interview
4 months ago. The initial interview with the researchers writing the case was an intense experience, resulting in deep introspection. The insights that emerged from that interview still resonate strongly with me. Yesterday, I experienced a completely different set of emotions. I met really interesting people and had great conversations, however there were 2 experiences from yesterday that struck me deeply:
Students analyzing SoJo
Live Case Study
SoJo's story was presented in the form of an abridged, 3-page case study to a group of students. This was the first time that a case was paired with blog posts. Students discovered SoJo through an interactive treasure-map that forced them to poke into the different sections of our website. An immersive experience like never before. Many of the students identified as users of SoJo, making this a relatable and meaningful case.
What became clear very early on, many of the faculty members and some of the students had read SoJo's blog from front to back, and know our story inside-out. It was really strange to have others talk about my emotions and feelings -- with me right there. I remember doing case studies, and studying different people. It only sunk in during that class, that I am now that person who got examined under a microscope -- thousands of times over.
The students were asked to scrutinize SoJo, lay-out its attributes, limitations and growth needs. Both AJ and I scribbled notes the entire time, as some great insights came from those discussions. Without communicating SoJo in our own words, we now know how the message is received by others and first impressions. They made recommendations on what SoJo's future business decisions should be. It was like a group consultant, working with incomplete information, providing insights on how SoJo should be run to meet its growth challenges.
Everyone that works with me knows that I am never at a shortage of words, especially when it is talking about SoJo. This was a class where students were forced to think through their hypothesis and learn on their own. While I knew the answers to most of their questions (why certain decisions were made, and the rationale behind them), I was forced to sit back and abstain from commenting. It was so difficult to hear conversations go completely off-tangent, where the insights completely missed the mark. On the other hand, it was gratifying to have the opportunity to share my thinking and see the "eureka" moments on their faces. They now saw something about SoJo that they did not before -- and it is my hope that this will stay with them for life.
Sharing my thoughts on Social Innovation
After the case reveal, I was shuttled to a PhD seminar, and was asked to talk about Social Innovation to a group of doctoral students who were about to begin their research journey. The goals of having me speak with this group were to ask deep questions to push their boundaries and ways of thinking, and to help them uncover opportunities for research into different areas. A lot of pressure to be put on the spot with really smart people; however an opportunity that was unlike any other.
I spoke in plain language. They repeated back in theories and successfully explained SoJo's vision and impact in abstract. This allowed me to understand with greater clarity what we're doing, and explain where we are headed. I was touched when a student approached me to say that I completely changed his outlook on everything (in a good way). I believe I learned just as much as the group.
While I came home exhausted from an intense day -- I wouldn't trade in yesterday's experience for anything.
We ended the day talking about Case B for SoJo. I can't wait to do this all over again.
This is Part 2 of a multi-part series of SoJo's journey of seeking the funding needed to scale its operations and bring it to a point of financial self-sustainability.
As SoJo has embarked on its fundraising journey, I've been repeatedly suggested to explore crowdfunding as a solution to secure the early-stage social innovation seed funding that does not exist within more traditional mainstream donors.
Although crowdfunding is great (as it has probably mobilized more capital to early-stage startups in the past few years than any other source), it is not the greatest option for a non-product, validated, high-growth, pre-revenue model type of organization such as SoJo.
After some internet investigation, reading articles and a conversation the founder of a crowdfunding platform, I was able to draw the following insights that informed my decision not to crowdfund to support SoJo's growing financial needs:
We're not pre-selling a fancy gizmo or producing a tangible product.
All of the mega-success stories that I read about in the press were tied to a campaign that essentially pre-sold a neat, tangible product. A recent Financial Times article validated my findings by stating: most investments don't go into the company. Money is put up for a product, and investors have no stake in the company, beyond the product. SoJo is looking to align with funders who are excited about our vision and who will provide us with ongoing non-monetary support to build out our vision. Crowd-funders cannot do that. Further, SoJo is not a product "for sale," and we are serving a very niche market. Although there are funders that give to campaigns whose vision they believe in, the mega successes are outliers and the odds don't work in our favour.
Users as donors?
I've been told that the best way to validate SoJo as a concept is to ask every user to pay for it. Everyone can afford a $5 donation, even a struggling social entrepreneur that sees the value of SoJo. Over the next year, SoJo's main focus will be building out the online community, facilitating meaningful connections between our users and increasing our user-base 10x. With such ambitious goals, we have to be strategic of how we use our existing network to grow it. I believe SoJo will have more success engaging users as ambassadors over funders; and in the long-run, that will be much more beneficial to SoJo.
The strength of our network.
My research shows that approximately 80% of funds come from your network. Successful campaigns require both solid 1st degree connections and an expansive broader network. Even if our users (who make-up most of our immediate networks) are willing to contribute $5 towards SoJo's vision, I do not expect them to reach out to their networks on our behalf. In fact, it is SoJo's desire that they tap into their networks for support to their ideas, as we're ultimately rooting for the success of our users.
It probably won't bring in enough money.
Based on the size of our networks and the amount of energy we would invest in this campaign, my best guess is that SoJo will raise about $50,000 from a campaign. I'm not discounting how far this money will go, but right now, I'm looking for a much larger injection of funds to fuel SoJo's growth. Once team members go on payroll, our burn-rate will increase exponentially and I don't want to be concerned about fundraising every quarter to keep the team going. This stress will take away from actual SoJo-building activities. If the campaign does not bring in enough money to support our cashflow needs over the next 18 months, then I will be forced to split my focus on fundraising and growing SoJo. It is impossible to do two things well at the same time, and such a position would be detrimental to SoJo.
Being a user-driver resource, I would have loved for crowdfunding to be the right solution to our needs, as it would fit so well into our core values. Unfortunately, I do not feel comfortable investing our stretched resources on a campaign that won't yield the desired results.
And so the journey continues...
SoJo is a unique start-up, so if you are considering crowdfunding, I encourage you to conduct a thorough analysis related to your specific needs before making a decision. If you're in the early-stages of getting started, and want to explore crowdfunding, there is a platform exclusively for social good ideas called StartSomeGood.com, which has supported over 100 successful campaigns. Clearly this works for many, its just not right for SoJo right now.
Kanika talking about SoJo on the main stage
This past weekend, SoJo participated in the SociaLIGHT conference. This is the same conference that SoJo launched its public beta exactly one year ago. SociaLIGHT and SoJo are often seen as sister companies, as we both launched at the same time, have the same vision of the future and work in a very complimentary fashion to deliver on our respective organizational mandates.
The conference came in great anticipation. The team hustled for the past month to re-launch newer and improved SoJo in time for the event. 5 SoJo team members signed up to participate at the conference, to stand at our booth, demo the site and engage first-hand with our users.
I was excited for the opportunity to deliver a keynote on the main stage, to share SoJo's story; how we came to SociaLIGHT, what it took to launch at such a big event, and the successes achieved as a result of the public launch and learnings acquired over the past year. It is my hope that I inspired the 1000-person audience to have the courage to act on their ideas. SoJo's first major milestone was its public launch at SociaLIGHT, and since that launch, we've come a long way.
The following day, I delivered a more intimate, interactive and hands-on workshop to a smaller group of participants on the "how-to" of turning ideas into action. Although everyone was tired from such a high-energy event the previous day, even at 5pm on Sunday evening I was in a room filled with engaged and excited individuals eager to learn.
Perhaps the most encouraging part of the weekend was the love and energy shared by everyone present. A number of delegates who saw SoJo launch last year approached myself and members of the team with great pride, to see us again, but to also say: "I was there when it all started." I'm thrilled that our users and community share in the success and pride of SoJo, as this is a tool for them, built by them. Overall, SociaLIGHT was an incredible weekend and SoJo couldn't have been happier to share our journey with this wonderful organization!
Yesterday SoJo hosted its second-ever team-wide meeting. The first meeting
took place 5 months ago and it was imperative at getting the team better connected to SoJo, aligned with our core values and fuelled the momentum that led to our public launch shortly thereafter. For most of our team members that joined in the Spring, the honeymoon stage was now over. The Fall is always a busy time, however it was apparent that some of our team members were over-worked and found it increasingly difficult to manage their SoJo commitments in addition to other commitments.
A team meeting was long over-due. It was important to bring everyone together to welcome the new team members, get everyone on the same page in terms of expectations, re-energize the group and reconnect everyone to the greater vision that we're all working towards.
The meeting kicked-off with a surprise in-person appearance from Trevor. Being based in Calgary, this was his first opportunity to meet the team for the first time, which was motivating to the group. He used this same opportunity to formally say goodbye
to the team as he heads off to his Asian adventure. While we're sad to see Trevor leave, November 1st was the first day of Zainab's full-time position with SoJo. Jesse started working full-time with SoJo last month and it is great to have a full-time team work with me to bring SoJo to the next level. Both Jesse and Zainab opted to join SoJo full-time at virtually no pay over the stability and security that comes with full-time jobs. Although SoJo doesn't have the cash in its bank account to pay their salaries Jesse and Zainab are taking a risk and hedging their bets in SoJo's favour. Fingers crossed that our fundraising mission comes through...
It is an empowering, validating and humbling feeling to have very smart individuals who I respect greatly share a similar burden and commitment with me. The responsibilities and expectations of the full-time team members will increase which will allow us to accelerate our outputs. But it is also my hope that they their increased commitment will lead to an increased connection, excitement and belonging to SoJo!
Zainab and Jesse, SoJo's newest full-time team members holding SoJo's Manifesto
This is Part 1of a multi-part series of SoJo's journey of seeking the funding needed to scale its operations and bring it to a point of financial self-sustainability.
Up until now funding has not been an issue for SoJo, as the focus has been on proving the value of our product and the need that SoJo is filling in the market. I believed and continue to believe that if you deliver a valuable service or product, then there will be the resources or market to support that product. Rather than focus our time on securing funds, we were busy building, serving our community and validating the consumer-facing product.
SoJo's product has been validated many times over. With an endorsement from the Canadian Commission for UNESCO as a leading educational platform, an active community of over 2,000 individuals without marketing or outreach efforts, and over 65,000 pages viewed online, and incredible press coverage around the world, it’s safe to say a resource like SoJo is needed by early-stage social innovators.
Over the past 2 years, I've been monitoring the resources and funding options that are available, as I knew we'd eventually need to tap into them and also feed onto our platform. Here is a highly simplified overview of the funding landscape in Canada:
· A not-for-profit with a proven track record of managing funds or a charitable organization that has been through the hoops of receiving CRA charitable status and delivered on projects already are normally eligible for non-refundable grant money from private foundations or government agencies.
· Traditional for-profit organizations with a proven business model, built prototype and validated proof of concept and normally eligible for debt or equity financing to scale growth or build out the product further.
· The most common form of support comes from friends and family of the founders who invest in the founder and their ideas, because they want to support the individual or believe in their ideas.
SoJo is an early-stage social innovation project and when speaking with my peers we all share the same rant: there's big talk, but early-stage social innovation financing is virtually non-existent in Canada
. Yes, there are many competitions and awards (which dominate the airwaves leading us to believe that this funding exists). However, the probability of getting them is less than 1%, based on the ever-growing demand for these funds and often allocated based on the bias of the grantors. SoJo was a semi-finalist in the one of the largest awards for social entrepreneurs and we gave it our all -- but were unsuccessful. Grants route:
Innovation by definition is the act of making what already exists better or starting something new
. Although "social innovation" funds are starting to pop up among foundations, applicants must still be either a registered charity or have a proven track record of financial management to show accountability. Although I understand the funding constraints found within these organizations, I will be honest when I say it's contradictory (and counter-intuitive) to demand applicants fit into traditional organizational structures, when innovation is all about starting something new. With no charitable number and only a few dollars in our bank account, this makes us ineligible for many of the opportunities available. We've since built strong relationships with some of the larger funding agencies and I will continue to explore and create opportunities. Umbrella organizations exist to support innovative projects, acting as a financial and legal fiduciary but they take a 10% overhead charge on all incoming funds (which is a lot of money for a tiny nimble organization such as ours) and only work with unincorporated projects - further making SoJo ineligible.
SoJo is still eligible for traditional non-refundable grants if we find our own fiduciary sponsor. SoJo partners with over 50 nonprofits and charities. I personally reached out to everyone who is eligible and not a single organization was able to help us out. Either they are applying to the same funds themselves or their Boards are not comfortable assuming the risk that comes with the added legal responsibilities. Conversations come to a dead-end, and I end up feeling like I'm 'begging', when I know that SoJo has nothing but value to add. I've spent nearly 2 months seeking out a fiduciary sponsor and have since realized it’s no longer worth my time to actively pursue this route. Equity investments:
SoJo has a brilliant vision for its revenue model, and it will come from its B2B Whitelabel product. This product has been anecdotally validated by various HR professionals and staff from prospective clients. However, rule #1 of business is that until you have a paying customer, your product has not been validated
. Without a validation, it’s difficult to seek mainstream debt and equity funding.
This B2B product will create a market that does not yet exist. SoJo has no competitors right now on its public-facing site, and our market research shows that there are no competitors in the B2B market that SoJo will create. The price of this product can only be dictated by the market. With a market that does not yet exist, the return on investment is so speculative at this point it won't be even worth anyone's time to discuss those numbers or create a business plan. The plan is to get our pilot customer to share in the development costs, serving as validation, which will allow us to seek the appropriate funds (or generate our own revenue) to build out this product. Until then, equity or "impact investing" types of funding are not an option for SoJo.
In the interim, I've been advised to take the time to create a competitive analysis for this product which can help convince prospective investors of the potential that lies in this market; however it’s still going to be long stretch. SoJo has since hired a Business Development intern who will help with these activities.
Although the B2B has great potential, from our strategic planning emerged the importance of focusing on the consumer-facing (B2C) product. With B2B on hold for the next year, these funding options seem ever distant. Friends and family:
Between the volunteer hours, in-kind support from partners and financial investments from the founding members (and our families) over 13,000 hours and $500,000 have already been invested into SoJo. Albeit most of this money is in-kind, it does not dismiss the significance of the investment and risk already taken by those involved in SoJo. It’s fair to say, we've exhausted friends and family and this is no longer an option.
Why does SoJo need money?
As alluded to in my previous blog post
, a part-time unpaid team cannot fuel the growth that is needed to make SoJo the universal ubiquitous resource for early-stage social innovators. We have taken this as far as we could without external support, and have come very far may I add; however, we are quickly running out of steam. SoJo needs money so it can build http://theSoJo.net
to the point where it can sustain itself (aka bridge funding).
I've read enough reports and heard enough people talking about the importance of supporting social innovation. Social innovation starts somewhere, and for those of us in the trenches, in our early stages and without all of the answers, the outlook does not look bright.
SoJo's vision is to be the
starting point, to provide social innovators with the knowledge and emotional support needed to get started and stay motivated in the early days of their journey of creating positive social impact. With a world of ever-increasing social, environmental and political challenges, no one will deny the importance of getting more people and fresh minds involved in building and acting on creative solutions to these challenges. For social innovation to thrive, all of us in the ecosystem need to provide more support to the early-stagers. SoJo is doing its part through education and emotional support, however its time for the rest of the ecosystem to step up and invest in early-stage social innovation. Otherwise this thriving ecosystem will continue to leave brilliant ideas and incredible potential to the curbside; a shame, especially when I know the resources exist. As I navigate through the challenges and frustrations of seeking bridge funding to bring SoJo to the point where it can be financially self-sustaining, I plan to candidly document this journey on http://SocialJournal.net, with the goal of welcoming more suggestions and the hopes of attracting more attention to this important, but overlooked issue.
Almost all of my greatest insights have come to me during the weekends. Not being connected to my inbox
and daily operations of work definitely helps to take step back and reflect. I suffered from a burnout
in September and October has felt like an off month all around. Over lunch with my brother on Saturday, I told him that I was concerned with how much SoJo feels like its taking over my life; and my inability to control my schedule (as evidenced by working on 12 hour days when I set a goal for myself to NOT work around the clock
). Only when I said this fear out loud was I compelled to actually make some changes.
Solution: find the root cause of these persistent feelings of being stretched. I was instructed to list out all of the activities (whole projects, not tasks) that myself and the team worked on over the past week. Despite having only 4 days in the week, I effortlessly listed over 30 ongoing activities; myself being directly involved in about 25 of them and solely responsible for 10. Its not that I have trouble delegating ( the team at SoJo will be quick to acknowledge my comfort with letting go and giving responsibilities to the team). Being the only person that understands all moving parts of the organization and the vision, I'm often called up for input to keep everyone on track. SoJo is a flat organization, and building in reporting structures has been difficult because most of our senior team members barely have the capacity to deal with what's on their plate, let alone manage and provide necessary support to other colleagues. Strategic planning
has dragged out over 2 months and no clear changes have emerged.
SoJo grew incredibly fast and as such the scope and depth of the work at hand has grown exponentially. The problem is, our team hasn't grown at the same pace -- in fact, it has shrunk. Most of our team members came together
only in the Spring, they had a lot of time to devote to SoJo and were fresh on energy. Fall is always the busiest time of the year, irrespective of where you work. 15 hours of commitment per week over the past 6-8 months has since shrunk to 5 hours. I'm extremely grateful to have product lead Jesse full-time with SoJo, but its not enough. Some of our team members are burnt-out from having to manage SoJo and other personal activities and have been forced to take a step back. A lot of the momentum from the summer quickly fizzled away in the Fall, as everyone's other schedules ramped up.
Making myself personally available to 10+ team member's part-time, fluctuating schedules has taken a toll on my personal health and wellbeing. I no longer have evenings, as I make myself available to people's consistently changing schedules our team members who can only come into the office after their day job finishes. To top it off, there is little consistency as SoJo is understandably not the top priority (so it is common for people to fall off the grid for weeks and I am left with no choice but to understand). These inconsistencies get me frustrated and the bottlenecks that occur as a result affect the momentum of the entire team.
All this to say that these are the trade-off with working with an a part-time unpaid team. I will say with full confidence that SoJo has an exceptional team
which led us to all of SoJo's successes thus far, but in its current form will be unable to sustain the inevitable growth that has already hit us. I'm actively finding solutions to our staffing challenges (finding money needed to bring on some of our team members full-time), however in the interim need to make some changes and trade-offs.
Some of these changes include:
- Reducing the scope of activities the team is actively involved in and fine-tuning our focus even more
- Prioritizing need areas and tackling them one-by-one (rather than all at once)
- Un-flattening the organization to get me less involved in activities that I do not need to be involved with, so I can focus my energies on driving the vision forward
The changes noted above are going to be difficult as everything feels equally important. The Forbes article
from this month nailed it: "Kanika and her start-up have a compelling story and have received plenty of media attention. It is to be seen how SoJo can up the momentum, increase users, net-in some big-name partners and take its awesomeness places. What SoJo needs now is this: Focusing on the product, leveraging relationships and creating new ones, building tangible results including right media coverage, and forming a right-spirited and a serious advisory board. Kanika’s leadership and the ability to learn and adapt is the make or break factor here."
With growth comes change. Change is never easy, but I'm thankful that I've started to recognize the need to learn and adapt now, and not when its too late.